Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rodney Perry

Rodney Perry

November 22, 2024

5  out of  5
rating by Rodney Perry
"I recently filed my first claim after hurricane Helene and my experience with everybody working here was great. They really looked after me with claim and promptly responded to every message that I left. I highly recommend this team for any insurance needs."
We responded:
"Rodney, thank you for sharing your experience with our team after hurricane Helene. I'm glad we could assist you and provide prompt responses to your messages. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Profile photo of RALTON THOMPSON

RALTON THOMPSON

August 27, 2024

5  out of  5
rating by RALTON THOMPSON
"This local office has done great work for me & my company. Thanks to people like Noah, Krystal and Ty' who has gone above and beyond to help out their clients in this crazy insurance market. If you're looking for good people to work with and to get you the best rates, look em' up, tell em' Ralton sent you!"
We responded:
"Ralton, Thank you for your kind words and for recognizing the efforts of Noah, Krystal, and Ty. I'm glad our team could assist you and your company effectively in this challenging insurance market. We appreciate your recommendation and look forward to continuing to serve you. If you need anything in the future, don't hesitate to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Harley Odom

Harley Odom

August 14, 2024

5  out of  5
rating by Harley Odom
"I have been with State Farm several years now. Mr. Ty is the first person who has put our needs at the top of the importance scale. He has helped us to get an excellent car insurance then came back and helped us to get wonderful renters insurance. Now he has helped us to add on wonderful life insurance that will put our minds at ease for our kids if something were to happen. We appreciate Mr. Ty and his invaluable spot with Ted Wilkes State Farm."
We responded:
"Hey Harley, Thanks so much for your awesome review! I'm really glad to hear that Ty has been able to help you with your auto, renters, and life insurance needs. It's great to know that you feel your needs are a top priority. We appreciate your trust in our office and are always here if you need anything else. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Beau Mercer

Beau Mercer

August 1, 2024

5  out of  5
rating by Beau Mercer
"Had them for a while always great service and such nice people!"
We responded:
"Hey Beau! Thanks a bunch for the awesome review! We're so happy you’ve had great service and enjoyed working with our team! If you ever need anything else, just let us know! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of amy copeland

amy copeland

July 16, 2024

5  out of  5
rating by amy copeland
"The absolute best State farm office. Always friendly and always go above and beyond to help with any questions and or concerns you may have. Best experience I have every had with an insurance company."
We responded:
"Thank you, Amy, for your wonderful review! We are thrilled to hear that you had the best experience with our State Farm office. We are always here to go above and beyond to help with any questions or concerns you may have. We truly appreciate your kind words and are grateful for the opportunity to assist you. Please feel free to reach out for any future insurance needs. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Ariel Greene

Ariel Greene

July 12, 2024

5  out of  5
rating by Ariel Greene
"I have never had any complaints about working with Ted or any of his staff. They always go above and beyond to help us with anything we need day or night. You won't find any other insurance agency that will take care of you the way they do."
We responded:
"Thank you, Ariel, for your wonderful review! We are happy to hear that you are satisfied with the service provided by our team. We are grateful for your kind words and are always here to help with anything you need, day or night. Looking forward to assisting you in the future! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Troy & Kim Veal

Troy & Kim Veal

April 9, 2024

5  out of  5
rating by Troy & Kim Veal
"Great folk! They have been very helpful. If you are looking for insurance, they will treat you right! Keep up the good work Ty!"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! - Ted Wilkes - State Farm Insurance Agent"
Profile photo of Ellie Perkins

Ellie Perkins

March 15, 2024

5  out of  5
rating by Ellie Perkins
"Ted Wilkes is the BEST!!"
We responded:
"Ellie, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. We appreciate your feedback and look forward to continuing to provide excellent service to you. Thank you for choosing us to help protect what matters most to you. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Pamela Weldon

Pamela Weldon

March 15, 2024

5  out of  5
rating by Pamela Weldon
"Took care of my business very efficient, replied back very soon got everything I needed and wanted at a reasonable price been with State farm for 40 plus years."
We responded:
"Pamela, we are thrilled to hear about your positive experience with our team! Providing efficient service and meeting your insurance needs at a reasonable price is always our goal. Thank you for your loyalty over the past 40 plus years. We appreciate your trust in us and look forward to continuing to serve you. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Melanie Gilpin

Melanie Gilpin

January 11, 2024

5  out of  5
rating by Melanie Gilpin
"Just want to give a shout out to Krystal in the Douglas office. She went above and beyond to help to help us with our issue... The customer service and attention she gave us was wonderful... And this is why we have had state farm for over 15 Year's"
We responded:
"Thank you, Melanie! We are fortunate to have hard-working team members, like Krystal, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Profile photo of Roy Farmer

Roy Farmer

December 31, 2023

5  out of  5
rating by Roy Farmer
"Very helpful. Great attitude."
We responded:
"Roy, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
Profile photo of Barry Danforth

Barry Danforth

December 21, 2023

5  out of  5
rating by Barry Danforth
"I have a great experience every time I deal with Ted Wilkes State Farm. The staff is professional and courteous. They are there to help not just sell you something."
We responded:
"Thank you, Barry, for choosing us. We're delighted we could assist with your insurance needs!"
Profile photo of Brandie Payton

Brandie Payton

November 4, 2023

5  out of  5
rating by Brandie Payton
"I can't say enough good things about this agency. Anytime you call or stop by they are so polite and willing to help. Krystal has always been my agent and she is wonderful. It doesn't matter how you contact her she always responds immediately. She is very knowledgeable and so easy to work with. If you are looking for insurance give them a call and ask for Krystal you will be glad you did!"
We responded:
"Thank you for the wonderful review, Brandie! Krystal is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."