State Farm® Insurance Agent Ted Wilkes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vance Sumner
January 30, 2026
5
out of
5
rating by Vance Sumner
"Noah provided excellent service with both my auto and homeowner’s insurance. He was knowledgeable, professional, and thorough in explaining my coverage options, making the entire process straightforward and stress-free. Noah was responsive to questions and ensured I had the right coverage to fit my needs. I highly recommend Noah to anyone looking for dependable and professional insurance assistance."
We responded:
"Thank you, Vance! I'm happy to hear that Noah was able to assist you with your insurance needs so effectively. Our team is dedicated to providing knowledgeable and professional service, and it's great to know Noah made the process easy for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Rodney Perry
November 22, 2024
5
out of
5
rating by Rodney Perry
"I recently filed my first claim after hurricane Helene and my experience with everybody working here was great. They really looked after me with claim and promptly responded to every message that I left. I highly recommend this team for any insurance needs."
We responded:
"Rodney, thank you for sharing your experience with our team after hurricane Helene. I'm glad we could assist you and provide prompt responses to your messages. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Mason Harper
September 13, 2024
5
out of
5
rating by Mason Harper
"Got my auto insurance at a lower rate. Super easy in and out and great service"
We responded:
"Mason, thank you for your positive review! I'm happy to know you found our service efficient and that we could help you secure a lower rate for your auto insurance. If you have any future needs or questions, feel free to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Kay Stone
September 5, 2024
5
out of
5
rating by Kay Stone
"I have not had the pleasure of meeting Mr.Ted Wilkes. He must be quite smart to surround himself with such talented and friendly team members. Krystal, Ty and Noah went above and beyond to help find a solution to best fit our needs. Thanks again!"
We responded:
"Kay, thank you for your wonderful review! I'm glad to hear that Krystal, Ty, and Noah were able to assist you so effectively. We are grateful to have such a talented and friendly team. If you need any further assistance, please don't hesitate to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Ralton Thompson TTEE
August 27, 2024
5
out of
5
rating by Ralton Thompson TTEE
"This local office has done great work for me & my company. Thanks to people like Noah, Krystal and Ty' who has gone above and beyond to help out their clients in this crazy insurance market. If you're looking for good people to work with and to get you the best rates, look em' up, tell em' Ralton sent you!"
We responded:
"Ralton, Thank you for your kind words and for recognizing the efforts of Noah, Krystal, and Ty. I'm glad our team could assist you and your company effectively in this challenging insurance market. We appreciate your recommendation and look forward to continuing to serve you. If you need anything in the future, don't hesitate to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
terri griffin
August 22, 2024
5
out of
5
rating by terri griffin
"We have had statefarm insurance for 38 years. 38 years at one place, says it all! Krystal Dale is always willing to answer any questions we have! Ted Wilkes, statefarm agent and staff works with us to insure we have the insurance coverage we need!"
We responded:
"Terri, thank you for your loyalty over the past 38 years. We're grateful for your trust in our office. Krystal and the rest of our team are always here to ensure you have the coverage you need. Your satisfaction is our priority. If you have any further questions, don't hesitate to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Harley Odom
August 14, 2024
5
out of
5
rating by Harley Odom
"I have been with State Farm several years now. Mr. Ty is the first person who has put our needs at the top of the importance scale. He has helped us to get an excellent car insurance then came back and helped us to get wonderful renters insurance. Now he has helped us to add on wonderful life insurance that will put our minds at ease for our kids if something were to happen. We appreciate Mr. Ty and his invaluable spot with Ted Wilkes State Farm."
We responded:
"Hey Harley, Thanks so much for your awesome review! I'm really glad to hear that Ty has been able to help you with your auto, renters, and life insurance needs. It's great to know that you feel your needs are a top priority. We appreciate your trust in our office and are always here if you need anything else. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
sonya porter
August 8, 2024
5
out of
5
rating by sonya porter
"I am totally satisfied with the professionalism of my State Farm Agent.His professionalism and attention to detail was outstanding. I am so appreciative of his willingness to work with me and my family during this stressful experience. Mr. TY is the consummate professional!"
We responded:
"Hey Sonya, Thanks so much for your awesome review! I'm really glad to hear that you were satisfied with the professionalism and attention to detail provided by Ty. It's great to know that he could assist you and your family during a stressful time. We appreciate your kind words and are always here to help with any future needs! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Beau Mercer
August 1, 2024
5
out of
5
rating by Beau Mercer
"Had them for a while always great service and such nice people!"
We responded:
"Hey Beau! Thanks a bunch for the awesome review! We're so happy you’ve had great service and enjoyed working with our team! If you ever need anything else, just let us know! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Alexa Hutcheson
July 26, 2024
5
out of
5
rating by Alexa Hutcheson
"I’ve been with Ted Wilkes State Farm for years and always had good service."
We responded:
"Hey Alexa! Thanks a bunch for your loyalty and for sharing your positive experience with us! We're so happy to have you as part of our State Farm family. If you ever need anything, we're here for you! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
amy copeland
July 16, 2024
5
out of
5
rating by amy copeland
"The absolute best State farm office. Always friendly and always go above and beyond to help with any questions and or concerns you may have. Best experience I have every had with an insurance company."
We responded:
"Thank you, Amy, for your wonderful review! We are thrilled to hear that you had the best experience with our State Farm office. We are always here to go above and beyond to help with any questions or concerns you may have. We truly appreciate your kind words and are grateful for the opportunity to assist you. Please feel free to reach out for any future insurance needs. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Ariel Greene
July 12, 2024
5
out of
5
rating by Ariel Greene
"I have never had any complaints about working with Ted or any of his staff. They always go above and beyond to help us with anything we need day or night. You won't find any other insurance agency that will take care of you the way they do."
We responded:
"Thank you, Ariel, for your wonderful review! We are happy to hear that you are satisfied with the service provided by our team. We are grateful for your kind words and are always here to help with anything you need, day or night. Looking forward to assisting you in the future! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Jeannie Hernandez
July 2, 2024
5
out of
5
rating by Jeannie Hernandez
"Ted & Krystal are always so quick to get my questions answered and any policy changes handle quickly. No complaints about this team keep it going."
We responded:
"Thank you, Jeannie! We're glad to hear you're satisfied with the quick responses and efficient service from our team. We appreciate your kind words and are grateful for your support. Please don't hesitate to reach out if you have any more questions or need assistance in the future! Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Troy & Kim Veal
April 9, 2024
5
out of
5
rating by Troy & Kim Veal
"Great folk! They have been very helpful. If you are looking for insurance, they will treat you right! Keep up the good work Ty!"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! - Ted Wilkes - State Farm Insurance Agent"
L Bell
March 15, 2024
5
out of
5
rating by L Bell
"Ted and his office are awesome. They are very helpful, and respond in a timely manner. Whwn any issues have come up, I was called, and they always seem to fix the problem ."
We responded:
"We are thrilled to hear about your positive experience with our team. We appreciate your kind words and are delighted that we could assist you promptly and effectively with any issues that arose. Thank you for choosing us to be your insurance provider. We are here for you whenever you need us. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Pamela Weldon
March 15, 2024
5
out of
5
rating by Pamela Weldon
"Took care of my business very efficient, replied back very soon got everything I needed and wanted at a reasonable price been with State farm for 40 plus years."
We responded:
"Pamela, we are thrilled to hear about your positive experience with our team! Providing efficient service and meeting your insurance needs at a reasonable price is always our goal. Thank you for your loyalty over the past 40 plus years. We appreciate your trust in us and look forward to continuing to serve you. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Sandra Story
March 13, 2024
2
out of
5
rating by Sandra Story
"To high"
We responded:
"Sandra, we're genuinely sorry to hear you are not satisfied with your experience and we apologize for any inconvenience you may have faced. Your feedback is important to us, and we take it seriously. We assure you that our team genuinely did their best to provide the best service, but rates are beyond our control. If you have any further concerns or questions, please feel free to reach out, and we'll do our utmost to assist within the constraints of our policies."
Melanie Gilpin
January 11, 2024
5
out of
5
rating by Melanie Gilpin
"Just want to give a shout out to Krystal in the Douglas office. She went above and beyond to help to help us with our issue... The customer service and attention she gave us was wonderful... And this is why we have had state farm for over 15 Year's"
We responded:
"Thank you, Melanie! We are fortunate to have hard-working team members, like Krystal, who do their best for our customers. Thank you for trusting us with your coverage needs!"
R M
December 28, 2023
5
out of
5
rating by R M
"Krystal is an absolute pleasure to work with and is very knowledgeable in this space! I would highly recommend her to anyone looking to get covered in auto, home & life insurance. 10/10."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Krystal. Her expertise and dedication to helping our clients navigate auto, home, and life insurance are truly commendable. We appreciate your recommendation and are here to assist you with all your insurance needs."
Barry Danforth
December 21, 2023
5
out of
5
rating by Barry Danforth
"I have a great experience every time I deal with Ted Wilkes State Farm. The staff is professional and courteous. They are there to help not just sell you something."
We responded:
"Thank you, Barry, for choosing us. We're delighted we could assist with your insurance needs!"
Brandie Payton
November 4, 2023
5
out of
5
rating by Brandie Payton
"I can't say enough good things about this agency. Anytime you call or stop by they are so polite and willing to help. Krystal has always been my agent and she is wonderful. It doesn't matter how you contact her she always responds immediately. She is very knowledgeable and so easy to work with. If you are looking for insurance give them a call and ask for Krystal you will be glad you did!"
We responded:
"Thank you for the wonderful review, Brandie! Krystal is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Al Deen
September 25, 2023
5
out of
5
rating by Al Deen
"The entire Team is amazing and truly have made life much easier for me. It's nice to see customer service with a personality is still alive and well. Ty and Krystal ~ you rock."
We responded:
"Wow, thank you for the five-star rating, Al! Our team strives to provide quality coverage, so we’re glad to hear that Ty and Krystal have met your expectations. We look forward to continuing to provide you with excellent customer service and coverage!"
Montana Mercer
August 22, 2023
5
out of
5
rating by Montana Mercer
"Ted Wilkes’ State Farm Insurance office is definitely a 5 star business. Each staff member was polite and determined to meet/ exceed my needs. I would recommend anyone to be apart of their insurance services!"
We responded:
"Montana, we appreciate your kind words! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
Summer
May 7, 2023
5
out of
5
rating by Summer
"The best insurance company I've ever used.. The employee's are friendly.. Tye has always helped me even if it was nonsense questions. Thanks State Farm"
We responded:
"Summer, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Ty cares a lot about our customers."
Theresa Henkel
March 16, 2023
5
out of
5
rating by Theresa Henkel
"Hands down best customer service! I love the staff, they are so friendly, and treat you like family they ALWAYS go above and beyond to help."
We responded:
"Theresa, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"