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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Corbitt

James Corbitt

September 23, 2024

5  out of  5
rating by James Corbitt
"5 stars because of the wonderful people who always have smiles on when you walk in, they’re always friendly, and they help anyway they can. I will always have State Farm, and it’s all because of these wonderful people!!!!😁"
We responded:
"James, thank you for your kind words and the 5-star rating! I'm glad to hear that our team’s friendliness and dedication have made such a positive impact on your experience. We truly appreciate your loyalty and are always here to help with any of your insurance needs. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Mason Harper

September 13, 2024

5  out of  5
rating by Mason Harper
"Got my auto insurance at a lower rate. Super easy in and out and great service"
We responded:
"Mason, thank you for your positive review! I'm happy to know you found our service efficient and that we could help you secure a lower rate for your auto insurance. If you have any future needs or questions, feel free to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Kay Stone

September 5, 2024

5  out of  5
rating by Kay Stone
"I have not had the pleasure of meeting Mr.Ted Wilkes. He must be quite smart to surround himself with such talented and friendly team members. Krystal, Ty and Noah went above and beyond to help find a solution to best fit our needs. Thanks again!"
We responded:
"Kay, thank you for your wonderful review! I'm glad to hear that Krystal, Ty, and Noah were able to assist you so effectively. We are grateful to have such a talented and friendly team. If you need any further assistance, please don't hesitate to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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RALTON THOMPSON

August 27, 2024

5  out of  5
rating by RALTON THOMPSON
"This local office has done great work for me & my company. Thanks to people like Noah, Krystal and Ty' who has gone above and beyond to help out their clients in this crazy insurance market. If you're looking for good people to work with and to get you the best rates, look em' up, tell em' Ralton sent you!"
We responded:
"Ralton, Thank you for your kind words and for recognizing the efforts of Noah, Krystal, and Ty. I'm glad our team could assist you and your company effectively in this challenging insurance market. We appreciate your recommendation and look forward to continuing to serve you. If you need anything in the future, don't hesitate to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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terri griffin

August 22, 2024

5  out of  5
rating by terri griffin
"We have had statefarm insurance for 38 years. 38 years at one place, says it all! Krystal Dale is always willing to answer any questions we have! Ted Wilkes, statefarm agent and staff works with us to insure we have the insurance coverage we need!"
We responded:
"Terri, thank you for your loyalty over the past 38 years. We're grateful for your trust in our office. Krystal and the rest of our team are always here to ensure you have the coverage you need. Your satisfaction is our priority. If you have any further questions, don't hesitate to reach out. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Harley Odom

August 14, 2024

5  out of  5
rating by Harley Odom
"I have been with State Farm several years now. Mr. Ty is the first person who has put our needs at the top of the importance scale. He has helped us to get an excellent car insurance then came back and helped us to get wonderful renters insurance. Now he has helped us to add on wonderful life insurance that will put our minds at ease for our kids if something were to happen. We appreciate Mr. Ty and his invaluable spot with Ted Wilkes State Farm."
We responded:
"Hey Harley, Thanks so much for your awesome review! I'm really glad to hear that Ty has been able to help you with your auto, renters, and life insurance needs. It's great to know that you feel your needs are a top priority. We appreciate your trust in our office and are always here if you need anything else. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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sonya porter

August 8, 2024

5  out of  5
rating by sonya porter
"I am totally satisfied with the professionalism of my State Farm Agent.His professionalism and attention to detail was outstanding. I am so appreciative of his willingness to work with me and my family during this stressful experience. Mr. TY is the consummate professional!"
We responded:
"Hey Sonya, Thanks so much for your awesome review! I'm really glad to hear that you were satisfied with the professionalism and attention to detail provided by Ty. It's great to know that he could assist you and your family during a stressful time. We appreciate your kind words and are always here to help with any future needs! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Beau Mercer

August 1, 2024

5  out of  5
rating by Beau Mercer
"Had them for a while always great service and such nice people!"
We responded:
"Hey Beau! Thanks a bunch for the awesome review! We're so happy you’ve had great service and enjoyed working with our team! If you ever need anything else, just let us know! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Alexa Hutcheson

July 26, 2024

5  out of  5
rating by Alexa Hutcheson
"I’ve been with Ted Wilkes State Farm for years and always had good service."
We responded:
"Hey Alexa! Thanks a bunch for your loyalty and for sharing your positive experience with us! We're so happy to have you as part of our State Farm family. If you ever need anything, we're here for you! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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amy copeland

July 16, 2024

5  out of  5
rating by amy copeland
"The absolute best State farm office. Always friendly and always go above and beyond to help with any questions and or concerns you may have. Best experience I have every had with an insurance company."
We responded:
"Thank you, Amy, for your wonderful review! We are thrilled to hear that you had the best experience with our State Farm office. We are always here to go above and beyond to help with any questions or concerns you may have. We truly appreciate your kind words and are grateful for the opportunity to assist you. Please feel free to reach out for any future insurance needs. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Danita Lee

July 15, 2024

5  out of  5
rating by Danita Lee
"I love this company they hav been there for me through a lot and they continue to help me so I will definitely stay where I'm at I love ethos company"
We responded:
"Thank you, Danita Lee, for your loyalty and kind words! We are thrilled to have been able to assist you through everything. We are here for you whenever you need us. Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Ariel Greene

July 12, 2024

5  out of  5
rating by Ariel Greene
"I have never had any complaints about working with Ted or any of his staff. They always go above and beyond to help us with anything we need day or night. You won't find any other insurance agency that will take care of you the way they do."
We responded:
"Thank you, Ariel, for your wonderful review! We are happy to hear that you are satisfied with the service provided by our team. We are grateful for your kind words and are always here to help with anything you need, day or night. Looking forward to assisting you in the future! - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Jeannie Hernandez

July 2, 2024

5  out of  5
rating by Jeannie Hernandez
"Ted & Krystal are always so quick to get my questions answered and any policy changes handle quickly. No complaints about this team keep it going."
We responded:
"Thank you, Jeannie! We're glad to hear you're satisfied with the quick responses and efficient service from our team. We appreciate your kind words and are grateful for your support. Please don't hesitate to reach out if you have any more questions or need assistance in the future! Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Troy & Kim Veal

April 9, 2024

5  out of  5
rating by Troy & Kim Veal
"Great folk! They have been very helpful. If you are looking for insurance, they will treat you right! Keep up the good work Ty!"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! - Ted Wilkes - State Farm Insurance Agent"
Profile photo of Bill Tomberlin

Bill Tomberlin

April 5, 2024

5  out of  5
rating by Bill Tomberlin
"Noah and Krystal at the State Farm office have been great I could not have had a better experience and because of that I will not change I will be loyal as long as they are loyal to me also the insurance is worth it yeah some think insurance is just that but when you have people to be for you it is worth it they go above and beyond to suite you including life vehicle and home insurance"
We responded:
"Thank you for the glowing review, Bill! I'm delighted to hear that Noah and Krystal provided exceptional service and tailored insurance options for you. We appreciate your loyalty and look forward to continuing to meet your insurance needs. Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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Ellie Perkins

March 15, 2024

5  out of  5
rating by Ellie Perkins
"Ted Wilkes is the BEST!!"
We responded:
"Ellie, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. We appreciate your feedback and look forward to continuing to provide excellent service to you. Thank you for choosing us to help protect what matters most to you. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
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L Bell

March 15, 2024

5  out of  5
rating by L Bell
"Ted and his office are awesome. They are very helpful, and respond in a timely manner. Whwn any issues have come up, I was called, and they always seem to fix the problem ."
We responded:
"We are thrilled to hear about your positive experience with our team. We appreciate your kind words and are delighted that we could assist you promptly and effectively with any issues that arose. Thank you for choosing us to be your insurance provider. We are here for you whenever you need us. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Pamela Weldon

Pamela Weldon

March 15, 2024

5  out of  5
rating by Pamela Weldon
"Took care of my business very efficient, replied back very soon got everything I needed and wanted at a reasonable price been with State farm for 40 plus years."
We responded:
"Pamela, we are thrilled to hear about your positive experience with our team! Providing efficient service and meeting your insurance needs at a reasonable price is always our goal. Thank you for your loyalty over the past 40 plus years. We appreciate your trust in us and look forward to continuing to serve you. - Ted Wilkes - State Farm Insurance Agent, Douglas, GA"
Profile photo of Sandra Story

Sandra Story

March 13, 2024

2  out of  5
rating by Sandra Story
"To high"
We responded:
"Sandra, we're genuinely sorry to hear you are not satisfied with your experience and we apologize for any inconvenience you may have faced. Your feedback is important to us, and we take it seriously. We assure you that our team genuinely did their best to provide the best service, but rates are beyond our control. If you have any further concerns or questions, please feel free to reach out, and we'll do our utmost to assist within the constraints of our policies."
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Melanie Gilpin

January 11, 2024

5  out of  5
rating by Melanie Gilpin
"Just want to give a shout out to Krystal in the Douglas office. She went above and beyond to help to help us with our issue... The customer service and attention she gave us was wonderful... And this is why we have had state farm for over 15 Year's"
We responded:
"Thank you, Melanie! We are fortunate to have hard-working team members, like Krystal, who do their best for our customers. Thank you for trusting us with your coverage needs!"
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Eli

January 4, 2024

5  out of  5
rating by Eli
"Great and friendly staff, will help with all your needs"
We responded:
"We are grateful for the amazing review, Eli! We truly care about our customers and want to make sure they are satisfied in every aspect."
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Roy Farmer

December 31, 2023

5  out of  5
rating by Roy Farmer
"Very helpful. Great attitude."
We responded:
"Roy, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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R M

December 28, 2023

5  out of  5
rating by R M
"Krystal is an absolute pleasure to work with and is very knowledgeable in this space! I would highly recommend her to anyone looking to get covered in auto, home & life insurance. 10/10."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Krystal. Her expertise and dedication to helping our clients navigate auto, home, and life insurance are truly commendable. We appreciate your recommendation and are here to assist you with all your insurance needs."
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Barry Danforth

December 21, 2023

5  out of  5
rating by Barry Danforth
"I have a great experience every time I deal with Ted Wilkes State Farm. The staff is professional and courteous. They are there to help not just sell you something."
We responded:
"Thank you, Barry, for choosing us. We're delighted we could assist with your insurance needs!"
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Brandie Payton

November 4, 2023

5  out of  5
rating by Brandie Payton
"I can't say enough good things about this agency. Anytime you call or stop by they are so polite and willing to help. Krystal has always been my agent and she is wonderful. It doesn't matter how you contact her she always responds immediately. She is very knowledgeable and so easy to work with. If you are looking for insurance give them a call and ask for Krystal you will be glad you did!"
We responded:
"Thank you for the wonderful review, Brandie! Krystal is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."